What Information We Hold and Why
When you register, we collect your name, email address, phone number, and the details you submit during account verification. Payment activity — including bKash, Nagad, and Rocket transaction references — is recorded to process deposits, handle withdrawals, and meet our fraud-prevention obligations. We do not store
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your full mobile wallet PIN or password; those stay on your device and within your wallet provider's system. Device data such as your browser type, IP address, and session timestamps are logged automatically when you connect to the platform. We use this to secure your account
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and detect unusual access patterns. Location signals help us apply eligibility checks, because availability depends on your local law and the region you're in. We may also collect support chat logs when you contact us, so our team can follow up accurately. All data we hold
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serves a specific operational purpose — we do not sell your personal information to third-party marketing companies.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.